Acuma has been providing IT solutions as a strategic supplier to some of the UK's leading banks, insurance companies and other financial organisations for over 10 years. Acuma is a Specialist System Integrator focusing on Information Value Management – making accurate, high quality, relevant information readily available to the people in the organisation that need to make key decisions and implement strategies for real business improvement.

Legislation :

The Financial Services marketplace is extremely well regulated to provide a sound trading base for the industry and its clients. The complexity and rapid introduction of legislation creates a key data and information challenge for the entire sector. Compliance, fraud analysis and detection and the need for comprehensive audit makes the establishment of a sound info-structure an imperative.

New Products and Services :

New Financial Services products emerge at a frightening pace. It is common for these products to be micro-focused on a specific client type, market or channel partner in order to maximise the share of customers' wallet and the profitability of that business to the providing organisation. The management and tracking of this rapidly changing landscape requires flexible, reliable and consistent business systems to monitor performance of such products and services to ensure that customer service, satisfaction and retention are not compromised in the process.

Customer understanding :

In the wired world consumers now have vast access to information and product choice, and can rapidly compare price, interest rates and terms. Understanding these patterns of behaviour and being able to build financial offerings, track results and react to competitive activity whilst meeting legislative controls puts tremendous pressure on Business systems. Flexibility and responsiveness are demanded by modern consumers – organisations must be able to assess how effective they are being at servicing this need.

Corporate restructuring :

The Financial Services market is constantly having to re-organise and react to rapidly changing market conditions, mergers and acquisitions. This can mean physical reorganisation, virtual changes but always necessitates investment in a range of business consolidation, reporting and asset management applications. Imperative in this process is the implementation of a robust business information system which can then be interrogated as a consistent baseline to report on business performance to the stakeholder community. Measuring the effectiveness of a merger or acquisition and controlling the consolidation activity is critical to achieving the proposed benefits.

Globalisation :

Operating as a Global organisation requires a vast investment in information gathering, organisation and analysis. Each market has specific local characteristics yet the sum of all activity can produce global benefits to a large Bank. The explosion of the use of the internet has caused a massive shift in access to information and global travel has forced the major institutions to build consistent brand offerings on a global scale.

The effects of all of this change have resulted in growing opportunities for a company of Acuma's expertise. A whole range of Financial Services organisations, have benefited from our involvement.